Ladingo Ltd. (“Ladingo”) respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive. If you have any comments or questions about our privacy policies, please contact us at team@ladingo.com.

Please also review the Terms of Service of the Site (the “Terms”). Terms capitalized but not defined herein have the meaning given to them in the Terms.  As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, address or e-mail address.

Information We Collect

We collect information that you provide when you create an account or when you use our services in connection with the purchase of items.  Such information can include your name, email, address, phone number, which item was purchased, from which Business and at which price. We also collect certain information regarding our business partners (the “Sellers”), such as contact information and other business information. We may receive some of personal information regarding the Sellers’ customers (the “Customers”), such as name, email, address, phone number, which item was purchased, and at which price from the Sellers or via their website. We also collect other information that you may provide through the Site.

The Site will also record certain information automatically, such as your IP address, mobile device or computer, operating system and browser, and geo-location. In addition, we collect any information you provide when you contact us for any reason. You are not required by law to provide us with any of the information described herein, but by using the Site and/ or our services through a 3rd party you agree to provide us with such information.

How We Use Information

We will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth herein. We may use Personal Information and other information internally – for example, to provide you with goods and services, to help diagnose problems with our servers, and to make our Products more useful for you and for our other customers.

We may use Personal Information to fulfill your orders and will share such information with the applicable Business, Sellers, service providers and/or government authorities, such as the customs authorities.

This Privacy Policy applies only to the collection and use of information by Ladingo, and not to the collection and use of information by the Businesses, Sellers and/or government authorities. Please refer to the privacy policies of the Businesses, Sellers and/or government authorities to understand the privacy practices of these parties. The Businesses, Sellers and/or government authorities may collect and/or use your information in different ways than we do, and we are not responsible for any actions of Businesses, Sellers and/or government authorities.

We may share your Personal Information with:

  • Members of our corporate family, or third party vendors or service providers, such as shipping or forwarding service providers or email service providers sending emails on our behalf. We may also authorize third party vendors or service providers to collect information on our behalf.  We will require members of our corporate family and third party vendors to follow practices that protect your privacy rights on a level at least as restrictive as the practices described in this Privacy Policy.
  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service because our name will appear on their website or their name will appear on our website, either alone or with ours. If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these third party business partners. If you wish to no longer allow that third party to use your information, please contact that third party directly.
  • Referring websites.  If you were referred to this website from another site (for example, through a link), we may share some information about you with that referring website. If we refer you to another website, we may share some information about you with the site we refer to. We encourage you to review the privacy policies of any website we refer to or that referred you here. Additionally, when you link to one of our partners from our Site, we provide that partner with a unique identifier so they know that you were referred from our Site. This unique identifier will not contain any of your Personal Information.

In addition, by analyzing all information we receive, we may compile statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information does not indicate individuals’ identities, and we will not link Statistical Information to any Personal Information. We may share Statistical Information with our partners, pursuant to commercial terms that we determine in our sole discretion. In addition, we may provide any information to third parties, so long as we have removed any information that identifies any particular individual or user, such as a name, address or contact information. We also use a tool called “Google Analytics” to collect information about the use of the Site. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Site. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use located at  http://www.google.com/analytics/terms/us.html and the Google Privacy Policy located at http://www.google.com/policies/privacy/.

How we Protect Information

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will delete any information provided to us by a user upon the receipt of a written request by such user. We cannot restore information once it has been deleted.

Cookies

A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. A “persistent” cookie may be used to help save your settings and customizations across visits. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Site may not function properly when cookies are disabled or removed.

Third Party Sites and Services

We use third party payment providers to provide payment services on the Site. We are not affiliated with, and do not have any responsibility for the privacy practices of such third party payment services. Please review independently the privacy policies of such third party payment providers.

In addition, the Site may link to or using web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content available by means of such sites or services. We do not endorse any products or offered by third parties and we urge our users to exercise caution in using third-party sites or services.

Children

We do not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.

Correcting or Updating your Information. 

Ladingo allows you to view the information you provided during registration and to alter any data, inaccuracies or errors.  To request such access, or correct, update, or amend your personal information please contact us at the following e-mail address: team@ladingo.com.

We will retain your information for as long as your account is active or as needed to provide you services.  If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the e-mail address, postal address, or telephone number listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communications

We may send you email messages about us or our products and services as well as email messages about products and services of selected third parties. By accepting the Terms of Service for the Site (including the terms of this Privacy Policy which are incorporated therein) or using the Site or the services we provide, you affirmatively consent to receive such commercial messages.  As a registered member, you can remove your personal information from our mailing list and to stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at team@ladingo.com. You will also be given the opportunity to unsubscribe from commercial messages in any such email we send.  Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them unless you cancel your account. 

Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior.

We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the United States or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Policy. By providing such information, you expressly consent to such transfer and use, including transfers outside of the country of your residence.

Changes

We may update this privacy policy from time to time, and we encourage you to review it periodically.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at team@ladingo.com

 

Last updated: March 2019